Score
A 0 to 100 score that ranks an account by how strong its signals are: an open CRM opportunity, a partner relationship, event attendance history, and how many of those overlap. More independent signals push the score higher, so an account with both an open deal and event attendance ranks above one with only a single signal. The exact formula evolves as heyBTW learns what predicts pipeline outcomes. Treat the score as a ranking, not a fixed cutoff.Tier
A simpler A, B, or C classification on top of the score, used across the product UI and in agent outputs:- Tier A. Focus here first.
- Tier B. Worth activating.
- Tier C. Track, but not an immediate action.
Where it shows up
- Invite List Builder. Every recommended account card shows its score and tier.
- MCP responses. Every returned account record carries a score and a tier, so an agent can filter, rank, or segment on either.
Relationship strength is scored separately
In the Context Graph Explorer, the strength of a path into an account and the credibility of the people on it are scored on their own terms, from observed event behavior and seniority, and shown with their own labels. Those describe how to reach an account, not how to prioritize it, so they are separate from the account score and tier on this page.Related
- Attribution Model: how the underlying signals are computed.
- Context Graph Coordinates: the dimensions that feed scoring.
- MCP Tools: how agents read scores and tiers programmatically.